Filing a bad-faith chargeback is a violation of the Terms of Use. It results in the immediate freezing of all associated accounts and a permanent ban from future purchases.
If you have a billing issue
Contact support first. We keep transaction and platform records and will resolve legitimate concerns. Before initiating a payment dispute, make a reasonable effort to resolve the issue with the Company where legally appropriate.
What counts as prohibited
Stolen or unauthorized payment methods
False billing information
Identity theft
Fraudulent reversals
Bad-faith chargebacks
An unresolved fraudulent payment dispute or chargeback also blocks any payout until it is resolved.